Board portals online offer numerous benefits to companies as well as their leadership teams and shareholders. These benefits range from saving time and money, to keeping confidential information safe. However, to ensure that your board management solution can deliver on these promises, you need to find a vendor that is open about their future developments and willing to work collaboratively with you to select the features you want to prioritise.
Look for a portal that allows administrators to self-serve functions like adding directors, uploading documents and altering the license assignment without having to work with the vendor. Also, make sure the provider has a 24 hour customer service line and what their response time is when you contact them for assistance with new features or year-end archiving.
A reliable portal lets you plan meetings and then sync meetings to the calendars of members. This allows leaders to stay informed and aware of the most recent dates for meetings deadlines for voting, as well as assignments. The best portals allow boards to work in between meetings. Action items are clearly highlighted and there is a task manager that immediately informs board members about their responsibilities.
Consider how your provider handles privacy and security issues. Ask them how they protect their data with encryption and what policies they have regarding password complexity, access levels and multi-factor authentication. In addition, look for a provider who monitors staff at data centres and physical security measures to secure their systems.
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